A COLLECTION OF TRADITIONAL & CONTEMPORARY AYURVEDIC BRANDS

RETURNS & REFUNDS

All sales from our website www.indiianto.com are final and no refund will be issued.

For International orders, please note :

We do not accept any cancellations or returns on International orders, due to the high costs of shipping.

However, we do specialized packaging to ensure that you receive your shipment in pristine condition.

For Domestic orders, please note :

We can accept returns only in the case of a damaged or incorrect item received by you.

We cannot accept a return if the delivered item has been opened, as it is not possible to resell an opened product.

We are not responsible for any damage caused to the product after delivery on account of neglect or improper handling.

In the case of a damaged or incorrect product delivered, please send us images of the damaged or incorrect item at support@indiianto.com, and NO LATER THAN 24 HOURS FROM DELIVERY.

Our team will verify the details of your complaint, and once approved, a full refund along with shipping charges (if levied) will be refunded back to you in full.

If you have any questions concerning our return policy, please contact us at 7669122377 or email usat support@indiianto.com. Our Customer care team will be happy to assist you between 10:00 AM and 6:00 PM from Monday to Friday.

SHIPPING & DELIVERY :

Domestic Orders (within India) :

Please allow the following number of working days for delivery :

  • For orders which are stocked by us, the processing time is 24 hours, and you can expect delivery within 3 – 5 working days, depending on delivery location.
  • For orders which are shipped directly by our partners, the processing time is 24-48 hours, and you can expect delivery within 5 - 7 working days, depending on delivery location.
  • Shipping charges are free on order values above INR 499.00.
  • For order values below INR 499.00, a flat shipping charge of INR 80.00 will be levied.

International Orders :

We are currently shipping to all countries other than China and North Korea.

The maximum order value that we can accept per customer is USD 2,000.

For all orders, please allow 10-15 working days for delivery.

We levy a flat subsidized shipping charge of USD 30.00 for all international orders. To minimize your shipping cost per product, it is advisable to order a larger number of products per shipment.

Orders will be delivered between 10:00 AM and 6:00 PM Monday to Friday.

All International deliveries need to be signed for, hence it is necessary for a recipient or a suggested alternative to be present during delivery.

Your shipment could be subject to local duties and taxes, governed by the laws in your country. Please do check on all duties and taxes applicable to your shipment prior to confirming your order.

Any applicable Customs charges, handling charges or any other applicable Government taxes will be borne solely by the customer. We are not liable for any of these charges under any circumstances. Our shipping charges do not include any of these other charges.

These additional charges, if accrued, will be advised to the customer by out trusted Logistics providers, at the time of delivery, along with due documentation. In the case that the customer refuses to pay these charges upon arrival at the destination, we will deduct the complete shipping and return duty charges from the customer’s order value before refunding the balance.

SUMMARY :

We try to spread the ancient wisdom of Ayurveda by bringing the choicest Ayurvedic Beauty and wellness products to the world at the most competitive prices.

As we offer extremely competitive prices, we do hope you will appreciate that we can,therefore, only offer free shipping above a certain order value.